FREQUENTLY ASKED QUESTIONS

FLOAT TANK THERAPY FAQS

We’re sure you have some questions on floating. If it’s not answered here, then please ask us and we’ll get on it!

You have total control over your comfort. You can leave the light on. You can leave the door to the float pod open, and you can exit the room whenever you like.

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All amenities, including basic hair products, body wash, towels, robes, and hair dryers, are provided. If you require a hair brush or specific hair or body products, please bring your own.

A bathing suit is also totally optional – most people float nude as all rooms are private and you float solo.

Some people do fall asleep safely in the relaxing world of a float pod. Because of the high salt content, you will float whether you’re awake or asleep. You float on your back, and your nose and mouth are always well above the water line.

We recommend waiting at least one week to let your colour fully set. We don’t want the salt affecting the colour, or your colour bleeding into the water. If the colour is not rinsing out when you shower, it’s usually fine to float.

Though our pods are very spacious, they’re only meant for a single person to fully stretch out.

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It’s 35 degrees Celsius, which is the same temperature as the surface of your skin. It’s neither warm nor cold, but rather very neutral

The 500kgs of Epsom salt dissolved in the salt solution of the float pod which creates the effortless part of floating. No matter your size, when you recline into the warm water, your body will float like a cork. EVERYONE floats.

The high concentration of salt creates a very hostile environment for all sorts of germs and bacteria. More importantly, the water is run through a filtration and purification process 4 times. Each system utilizes a large pool filter, hydrogen peroxide, an oxygen filtration system and ultra-violet sterilizer.

Before you float, you take a quick shower to remove body oils and products. After, you shower to remove the salty residue from your skin and hair.

The salt water can sting wounds, so we provide packets of petroleum jelly in each room to cover any problem areas. But if this is a open wound we suggest not floating until its healed.

Ideally, don’t shave at least 8 hours before your float. The salty water can be irritating or itchy if you do.

We ask that you don’t float whilst menstruating

FAQs

INFRARED THERAPY FAQS

We deeply care about you and your body needs. We spend a lot of time
understanding your needs so you use the best therapies.

Wellness Therapy Centre

OXYGEN THERAPY FAQS

Oxygen therapy questions? We have the answers, and if it’s not addressed below contact us and we’ll be in touch!

If you have had a cold, you may still have some inflammation in your ear canal and we recommend to wait a few days before entering the chamber to ensure there is no discomfort.

You may feel a slight popping as the pressure in the chamber increase (similar to being on a plane). There should however not be painful. If you are feeling discomfort simply let us know and we can reduce the pressure or exit you from the chamber.

Hyperbaric Oxygen Therapy

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CRYOTHERAPY FAQS

We deeply care about you and your body needs. We spend a lot of time
understanding your needs so you use the best therapies.

 
cryotherapy

LYMPHATIC DRAINAGE FAQS

Have some questions on Lymphatic Drainage? We’ve listed a lot of FAQs below, if you still have a question, please contact us and we’ll get right on it!

compression therapy

HOT/COLD THERAPY FAQS

Here we answer questions about Hot/Cold Therapy – if you have a question not answered here, contact us and we’ll be in touch!

Hot and Cold Therapy

BODY COMPOSITION ANALYSIS - FAQS

We are sure you have some questions!

You are provided with a print out of your results at the end of your scan. This will also be automatically uploaded to the Evolve App so you can download at any time, and also review additional scans to track your progress.

Check out the preparation tips here

Body Composition Analysis

MASSAGE FAQS

If you have a question about your massage, please check here – or ask and we’ll be in touch!

We are able to offer a specific Pregnancy massage, and your therapist will be trained to do so.

We are not able to offer massage during the first trimester (up to 12 weeks). However we can massage from 12 weeks to 38 weeks.

Please note that Manual Lymphatic Drainage massage is not available if you are pregnant.

You will feel better after your treatment. Massage does not need to be deep and heavy to make an impact and reduce any pain or discomfort you may be feeling. Chatting with your therapist prior to your session is recommended to ensure they know your session goals.

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Yes. All our therapists are registered and qualified in either remedial or relaxation massage and have appropriate insurances. Our remedial therapists also have some private health insurance registrations aswell, please check with us to check if you fund is included. You are in good hands!

Yes, we do request that underwear remains on during your treatment. Should a therapist need to access points covered by a bra, then they will discuss this specifically with you during your session to gain consent.

CVAC THERAPY FAQS

If you have a question about your CVAC therapy session, please check here – or ask and we’ll be in touch!

Individuals at all levels of fitness seeking to improve their physical conditioning have taken CVAC™ Sessions totaling thousands of hours. Ear-clearing techniques are learned prior to CVAC Sessions to reduce the chances of any ear discomfort.

Dynamic changes to low-pressure air inside the CVAC Pod provide varying loads patterned to cause optimal adaptation to the body’s energy systems.

No, it is not altitude training.

The goal of the CVAC Process is not to cause an acclimatization response. The goal is to provide adaptation-based physical conditioning.

The CVAC Process exposes the body to changes in pressure, which set up waves of tension and resolution. The body’s adaptation response to these changes naturally and inevitably results in improved physical conditioning. This adaptation response is comparable to what happens when a person participates in physical activities that facilitate body adaptation such as swimming, yoga, interval and resistance training. All of these processes employ tension and resolution.

The CVAC Pod involves a low-pressure, dynamically varying environment. Fresh air is pumped in and pulled out. The hyperbaric chamber provides a static, high-pressure environment that is of high oxygen content.

Benefits similar to those gained through traditional aerobic and anaerobic exercise; allowing you to achieve better oxygen utilization, improved anaerobic energy production and improved metabolic waste removal.

To assure safety and comfort in each CVAC Session, we recommend that all individuals are without any physical indicators of an acute cold, flu, sinus allergies or infection, toothache or dental infection, swelling in the throat, or any condition that would prevent them from equalizing the pressure in their ears while using the CVAC System.

You can watch your session progression via the computer screen outside the pod as it charts the peaks, plateaus, valleys and drops, including the finish time of the session.

Wellness Services

IV DRIPS VITAMIN INFUSIONS FAQS

If you have a question about your IV Drips Vitamin infusion, please check here – or ask and we’ll be in touch!

This is an infusion of essential micro nutrients, vitamins and minerals to help support you and your body.

Vitamin Infusion IV Therapy is the administration of nutrients into the body through an IV drip, which is supervised by a Registered Nurse. This method bypasses the digestive system, allowing delivery of greater quantities of nutrients and promoting maximum absorption and supporting your body in numerous ways.

We have a Registered Nurse to consult with you and answer any questions prior to you session. They will also administer the IV drip and nutrients and monitor you for the duration of your session.

When taking supplement tablets you will absorb 10-30% of the nutrients and vitamins. IV therapy will enable your body to absorb 100% of the vitamins and nutrients!

For anyone undergoing active cancer treatment, we recommend discussing an infusion with your supervising medical practitioner. If you can proceed, then please have them complete and sign a referral letter to bring to your appointment. Download the form here.

Our Nursing team is happy to chat with you about concerns or questions regarding an infusion. Please feel free to call at any time on 9761 7037 to talk with a Nurse.

IV Vitamin Infusion Therapy

RED LIGHT THERAPY FAQS

If you have a question about your Red Light Therapy session, please check here – or ask and we’ll be in touch!

red light therapy

GENERAL FAQS

If you have a question about any of our services, memberships or offers please check here – or ask and we’ll be in touch!

Lokahi reception